Customer Experience Suite

The set of solutions to enrich Customer experience.
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Understand your customers better.

Using SparklingCanvas's Customer Experience Suite of solutions, Give your customers the best of services they deserve.

Set of Solutions

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First Contact

The solution provides rich online tools to make contact with your business leads.

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Explore

Helps you to make a meaningful conversation with your customer about your offerings.

Allows easy to create inventory of services or products which you want to advertise.

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Actions

Our solution to help you manage the customer expectations.

It provides tools where customer issues and your business responses can be managed.

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Opinion

Know what your customer thinks about the quality of your business offerings.

Take intelligent business decisions based on the responses your customers provide.

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Features

Rich set of Question Types

Choose from a variety of Question Types. Every Question type helps in asking a specific question and get precise answer.

Give your customers the convenience of providing answers the right way.

Beautiful & Configurable

Everybody loves beautiful apps. Our solution makes the complex stuff of engaging users an easy job.

Solution is configurable as per the brand's demand making it a symbol of your customer facing services.

Easy Deployment

We know time is a priority to your business and you cannot wait long enough for deployment.

The great thing is that the solution can be up and running for your business in no time.

Offline Enabled

Network should be the last thing to worry when you are on a important trip to know your customers better.

The solution works seemlessly in offline mode and syncs data to server when your device comes online.

Reports

Data can be complex and you need not break your head figuring what is going on.

The solution will provide you with beautiful reports that helps to take key decisions for your business.

Localization

It does not matter which language your business speaks.

The solution is easily configurable to switch the language at run-time as per the needs.

How it works

Don't assume what your customers think. Instead ask them.

It can be a business of any size, SparklingCanvas CE helps in making important decisions in a simple way.

1
Frame your Questions.
Be specific and relevant.
Organize properly
Choose how you want to group your questions. Create as many groups as you want to club your questions together.
Lots of Control
Decide if you want the question to be multi-choice or a free text. Explore the large choice of question types.
It can be a business of any size, SparklingCanvas CE helps in making important decisions in a simple way.
2
Meet your Customers
Time to strike a conversation
Login to the Client App
When logged in for the first time, all the data gets synced so that app can be used even when offline.
Talk to your customers
Strike a conversation with your customers. Let them respond to your questions. Guide them in case help needed.
It can be a business of any size, SparklingCanvas CE helps in making important decisions in a simple way.
3
Evaluate the responses
Make intelligent business decisions
Reports tell a story
No need to go through individual responses. Responses are analyzed and presented as simple to understand reports.
It is your data
Feel free to download the reports as PDF or Excel and take it anywhere with you.
It can be a business of any size, SparklingCanvas CE helps in making important decisions in a simple way.

Pricing

No matter the scale of your business, we have got something for you.
Our suite of solutions can be deployed individually or in a group as per your business requirements. Get in touch with us to discuss.
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